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AMPR Showroom Customer Service

Should you wish to return and/or exchange for new merchandise, please follow our instructions below:

  • Contact amprshowroom.com customer service at customerservice@amprshowroom.com or 212.333.2085 ext 108 for a Return Authorization Number.Items must be packaged properly to prevent damage in transit. amprshowroom.com will not be responsible for any such damage. All returns are subject to inspection before credit will be issued. Returns will be rejected if actual condition of item is not as stated at time of return request. Using a strong corrugated carton or double boxing is recommended.
  • To expedite your return/exchange, please display the return authorization number clearly on the exterior of the package and on all accompanied correspondences (packing slip etc).
  • If your exchange order requires additional payment, please include a credit card number to be charged.
  • For tracking and insurance purposes, it is important that you ship your package INSURED via UPS, FedEx or registered USPS. Be sure to insure the package for the full value of the item/s. Make sure to include a return address. We will not accept any packages without a return name and address.
  • Ship the items by registered U.S. mail, fully insured for the value of the item. Notice Orders are shipped via FedEx. All packages require a signature upon delivery to insure against accidental loss, damage or theft. PO Box Customers: Shipping and Billing addresses are required to match in order to process the order and Fed-ex or UPS will not ship to a P.O. Box address. International Card Holders: All orders purchased with any non US issued credit cards must receive direct authorization from the issuing bank. This may cause a delay in shipping. If you are ordering outside the Continental U.S., You may be responsible for added fees due to Customs and Duties on the order being shipped. Thanks for shopping at amprshowroom.com! amprshowroom.com reserves the right, in its sole discretion, to change any or all of the provisions in the above policies at any time.

Notice

Orders are shipped via FedEx. All packages require a signature upon delivery to insure against accidental loss, damage or theft.

PO Box Customers:

Shipping and Billing addresses are required to match in order to process the order and Fed-ex or UPS will not ship to a P.O. Box address.

International Card Holders:

All orders purchased with any non US issued credit cards must receive direct authorization from the issuing bank. This may cause a delay in shipping. If you are ordering outside the Continental U.S., You may be responsible for added fees due to Customs and Duties on the order being shipped.

Thanks for shopping at amprshowroom.com!

amprshowroom.com reserves the right, in its sole discretion, to change any or all of the provisions in the above policies at any time.